Hello,
There is a restriction of 250 characters for the SUBJECT. But there is no limit for DESCRIPTION.
Please make sure your JSON is correct and parseable.
You can use online json validation sites like http://jsonformatter.curiousconcept.com/ to validate your json data.
Please make sure your JSON is correct and parseable.
You can use online json validation sites like http://jsonformatter.curiousconcept.com/ to validate your json data.
Please get back to us if you need any further assistance.
Thanks & Regards,
ServiceDesk Plus OnDemand Support