Hi Sam, Currently it is not possible for the application to fetch email from Shared email box. Please configure the mail server settings with a regular mailbox credential, so that you will be able to send/fetch emails from the application. Please let us know if you need any further clarifications. Thanks & Regards, Ram ServiceDesk Plus OnDemand Suport |
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Re : Using an Office 365 shared mailbox under Mail Server Settings doesn't work
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